Terms of Service

1. Description of the Service

Zaaz is a creator intelligence platform that lets you:

• Connect your social media accounts securely through official platform APIs (including Meta’s Instagram API) and, for YouTube and TikTok, through Phyllo, our approved data partner operating on those platforms’ official developer APIs.
• View, analyze, and download performance and audience data for your connected accounts.
• Receive AI-driven insights, recommendations, and earned-media-value estimates personalized to you, including insights and materials that help you identify, win, and fairly price brand partnerships.
• Benchmark your performance against anonymized, aggregated trends from the broader member base.

2. Account registration

You must register with a valid email address and keep your login credentials secure and your account details current. You are responsible for activity that occurs under your account.

3. Authorized use of connected accounts

You represent that you have the legal authority to connect each social account you link to Zaaz. Access is granted through each platform’s official authorization process; we never receive or store your platform passwords. Our access to your connected accounts is read-only: we never post, comment, message, or change anything on your accounts. You can revoke access at any time through platform settings or your Zaaz account settings.

4. Data ownership

You retain ownership of your social media content and data. You grant Zaaz permission to store, retrieve, process, and analyze connected-account data solely to provide the Service as described in our Privacy Policy. You can download your personal reports at any time.

5. User responsibilities

You agree not to:

• Misuse or abuse the Service or interfere with its operation.
• Attempt to access data or accounts you do not own or control.
• Violate any applicable laws or the terms of any third-party platform (including Meta’s, TikTok’s, and YouTube’s terms).

6. Payment and subscriptions

• The Service is offered under a freemium model. Free and paid plans are available; functionality is consistent across tiers, but usage volume may vary by plan.
• Subscriptions are billed in advance on a monthly or annual basis and renew automatically unless cancelled.
• No pro-rated refunds are provided unless otherwise stated or required by applicable law.

7. Intellectual property

The Service and all related intellectual property are owned by Super Zaaz Collective Inc. You may not reproduce, modify, or redistribute platform content except as expressly permitted.

8. Termination and suspension

• You may delete your account or cancel your subscription at any time through account settings.
• We may suspend or terminate access for violations of these Terms.
• Upon termination, data deletion follows the timelines in our Privacy Policy.

9. Disclaimers and limitation of liability

The Service is provided “as is” without warranties of any kind, to the maximum extent permitted by law. We are not liable for indirect or consequential damages. Our total liability is limited to the amount you paid us in the preceding 12 months or $100 USD, whichever is greater. Nothing in these Terms limits rights you have under mandatory consumer protection laws in your jurisdiction.

10. Governing law and dispute resolution

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws principles. Disputes will be resolved exclusively in the state or federal courts located in Delaware, except where mandatory consumer protection law in your place of residence provides otherwise.

11. Contact

Questions? Email us at help@zaaz.co. Privacy-related inquiries: privacy@zaaz.co.